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At Tapir, we take the time to discover your practice’s heart and soul… and then share it with the world.
For Veterinary Practices

Call Insights

TapirTracks

Smarter Call Insights for Your Practice

At Tapir, we know every phone call is an opportunity to connect with clients, secure appointments, and grow your practice. That’s why we’re excited to offer TapirTracks, a call insights service that takes your client communication to the next level. Powered by advanced technology, TapirTracks helps you track, analyze, and improve your calls, ensuring every conversation leaves a lasting impact.

What Is TapirTracks?

TapirTracks uses cutting-edge conversation intelligence to provide actionable insights from every call your practice receives. From identifying booking opportunities to coaching your team on handling client inquiries, TapirTracks gives you the tools you need to make every call count.

Track What Matters
TapirTracks doesn’t just count calls—it listens. By analyzing conversations, it identifies trends, highlights what’s working, and flags areas for improvement. Want to know if a call led to a booked appointment? We’ll tell you.
Built-In Team Training
One of the most powerful features of TapirTracks is its ability to turn insights into action. It provides built-in training tools that help your team improve their communication skills and close more appointments. Think of it as your secret weapon for better client interactions.
Data-Driven Decisions
With TapirTracks, you’ll have access to detailed reports and insights that show how your team is performing. From call volume to booking rates, you’ll have the data you need to make informed decisions and drive growth.
Boost Client Experience
Every phone call is a chance to create a positive impression. By refining how your team handles conversations, TapirTracks helps you build trust and loyalty with your clients.

What Is TapirTracks?

TapirTracks uses cutting-edge conversation intelligence to provide actionable insights from every call your practice receives. From identifying booking opportunities to coaching your team on handling client inquiries, TapirTracks gives you the tools you need to make every call count.

Track What Matters
TapirTracks doesn’t just count calls—it listens. By analyzing conversations, it identifies trends, highlights what’s working, and flags areas for improvement. Want to know if a call led to a booked appointment? We’ll tell you.
Built-In Team Training
One of the most powerful features of TapirTracks is its ability to turn insights into action. It provides built-in training tools that help your team improve their communication skills and close more appointments. Think of it as your secret weapon for better client interactions.
Data-Driven Decisions
With TapirTracks, you’ll have access to detailed reports and insights that show how your team is performing. From call volume to booking rates, you’ll have the data you need to make informed decisions and drive growth.
Boost Client Experience
Every phone call is a chance to create a positive impression. By refining how your team handles conversations, TapirTracks helps you build trust and loyalty with your clients.

Key Features of TapirTracks

Call Tracking

Know who’s calling, why they’re calling, and if the call resulted in an appointment.

Conversation Analysis

Gain insights into the quality of your calls and uncover opportunities for improvement.

ROI Tracking

Link calls directly to your digital marketing efforts to see which campaigns are driving real results.

Coaching Tools

Use real call examples to train your team, improving how they handle client interactions.

Reporting & Insights

Access in-depth reports that help you track call trends, monitor team performance, and measure results.

Know who’s calling, why they’re calling, and if the call resulted in an appointment.

Gain insights into the quality of your calls and uncover opportunities for improvement.

Link calls directly to your digital marketing efforts to see which campaigns are driving real results.

Use real call examples to train your team, improving how they handle client interactions.

Access in-depth reports that help you track call trends, monitor team performance, and measure results.

Why Practices Love TapirTracks

Increased Bookings
By analyzing and improving how your team handles calls, TapirTracks helps convert more inquiries into appointments.
Stronger Client Relationships
Better conversations mean happier clients who are more likely to return and recommend your practice.
Simplified Management
With everything tracked and analyzed, managing your team’s performance has never been easier.

Ready to Transform Your Calls?

With TapirTracks, your phone calls become a powerful tool for growth. From improving team communication to boosting client satisfaction, TapirTracks is the key to making every conversation count.

Start Your Journey

Frequently asked questions

Why Tapir?
As our company has evolved, we realized our name should better reflect our expanded capabilities and the diverse range of services we offer. The name Tapir is inspired by a unique and memorable animal. Like tapirs, we stand out in a crowded space. Our solutions aren’t generic—they’re tailored, thoughtful, and designed to make a lasting impact.

With this rebrand, we are introducing exciting new and enhanced offerings within our subscription plans and expanding our reach within the animal health industry.
What’s Staying the Same?
It’s important to note that this name change is purely a rebrand. There are no changes to our core business, ownership, or leadership. We remain the same, dedicated team you’ve come to know and trust. We’re proud of our personalized approach, tailoring solutions to your unique needs and acting as a genuine partner in your success – not just another service provider.

If you have any questions or would like to discuss this exciting change, please don’t hesitate to reach out. In the meantime, feel free to explore while you’re here.
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