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Hi Friends,
I just want to thank you for your continued support and for always welcoming me back to your annual meetings. This year’s theme around perception of value is one that I believe touches every aspect of how we care for clients and their pets. My hope is that each of you walked away with a new way of thinking or even just one small thing you can do in your practice to reframe how value is communicated and experienced when clients walk through your doors.
Your dedication to growth and willingness to explore new ideas are exactly what make these gatherings so meaningful to me. I’m grateful to be part of your journey year after year.
As always, I’ve made the notes available for you—you can find them right on this page.
With gratitude,
Eric
