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Hi everyone,
Thank you for joining our session on boosting client perception of value in your practice. I appreciated your thoughtful questions and participation. It was an absolute pleasure spending time with you! A big thanks to IDEXX for hosting such a wonderful event!
I hope you left feeling energized to try something new, or reassured that the things you’re already doing in everyday interactions are making a difference.
As promised, you’ll find the resources below. The presentation slides cover most of what we discussed, and I’ve included a few additional resources to help you put the ideas into practice.
Please reach out if you have any questions. I’m always happy to help!

Eric Garcia
eric@tapir.vet
@ericgarciafl on social media
