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At Tapir, we take the time to discover your practice’s heart and soul… and then share it with the world.

West Concord Animal Clinic

Client Overview

West Concord Animal Clinic, formerly Domino Veterinary Hospital, is a trusted veterinary practice in Concord, Massachusetts. They provide comprehensive services, including wellness care, dental care, surgery, diagnostics, exotic pet care, and grooming, ensuring exceptional care for every patient. With a commitment to client convenience, they offer a mobile app and patient portal for accessing health records, appointment scheduling, and prescription refills. Located at 29 Domino Drive, the clinic is dedicated to supporting the health and wellbeing of pets through expert care and personalized service.



Goals

Our goal for the West Concord Animal Clinic website redesign was to create a modern, user-friendly platform that reflected the clinic’s commitment to compassionate, high-quality veterinary care. The new website enhances the clinic’s online presence with an updated appearance, intuitive navigation, and seamless access to essential features like appointment requests, patient portals, and detailed service information. While focusing on West Concord Animal Clinic, we also extended our efforts to redesign the website for their sister practice, Arlington Animal Hospital, ensuring cohesive branding across both locations.

 

 

 

 

Challanges

The main challenge with West Concord Animal Clinic’s old website was its outdated design and lack of user-friendly functionality. The site did not effectively showcase the clinic’s wide range of services or provide a seamless experience for clients looking to schedule appointments or access pet health information. Navigation was cumbersome, and the mobile experience was not optimized, making it difficult for clients to interact with the website on the go. Additionally, the outdated appearance did not align with the clinic’s modern approach to veterinary care, creating a need for a fresh, professional, and cohesive online presence.

How we helped

West Concord Animal Clinic needed a website that better reflected their dedication to providing exceptional veterinary care and improved the overall user experience for their clients. With a focus on modern design and functionality, we worked to create an online presence that aligned with their values and enhanced client accessibility.
Website Overhaul
We developed a modern and visually engaging website for West Concord Animal Clinic, prioritizing user experience and accessibility. The updated design showcases the clinic’s services while providing intuitive navigation for clients to easily find the information they need. The new site reflects the professionalism and care the clinic offers to its patients.
Basic SEO
To improve the clinic’s online visibility, we implemented foundational SEO strategies. By optimizing the website’s structure, metadata, and content, we enhanced search engine performance, helping more pet owners in the Concord area discover the clinic's services.
Custom Forms
We created custom forms tailored to the clinic's needs, making it simple for clients to request appointments, refill prescriptions, and access patient portals. These forms were designed to streamline communication and improve the overall client experience, both on desktop and mobile devices.

See the results

The result of the project was a complete transformation of West Concord Animal Clinic’s online presence. The new website delivered a modern, professional platform that significantly enhanced usability and functionality, aligning perfectly with the clinic’s high standard of care.
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What our clients say

Working with the team on our new website has been an incredible experience. They took the time to understand our needs and brought our vision to life with a design that perfectly reflects our practice. The custom forms and improved functionality have made it so much easier for our clients to connect with us, and we’ve seen a noticeable increase in engagement. We couldn’t be happier with the results!
Dr. Cole

See it in action

Explore the newly redesigned West Concord Animal Clinic website, crafted to deliver a seamless user experience and reflect the clinic's dedication to exceptional veterinary care. The modern design highlights the clinic’s full range of services, providing pet owners with an easy way to access essential information and connect with the team. With custom-built features like appointment request forms, prescription refills, and mobile optimization, the website is designed to make the client experience as smooth and efficient as possible. This transformation not only enhances usability but also establishes a strong online presence that aligns with the clinic's mission of providing compassionate, high-quality care for every pet.
Preview Website
Why Tapir?
As our company has evolved, we realized our name should better reflect our expanded capabilities and the diverse range of services we offer. The name Tapir is inspired by a unique and memorable animal. Like tapirs, we stand out in a crowded space. Our solutions aren’t generic—they’re tailored, thoughtful, and designed to make a lasting impact.

With this rebrand, we are introducing exciting new and enhanced offerings within our subscription plans and expanding our reach within the animal health industry.
What’s Staying the Same?
It’s important to note that this name change is purely a rebrand. There are no changes to our core business, ownership, or leadership. We remain the same, dedicated team you’ve come to know and trust. We’re proud of our personalized approach, tailoring solutions to your unique needs and acting as a genuine partner in your success – not just another service provider.

If you have any questions or would like to discuss this exciting change, please don’t hesitate to reach out. In the meantime, feel free to explore while you’re here.
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